Privacy Policy

1. Data Controller

J&L Serverid OÜ
Registry code: 11478495
Address: Tartu, Estonia
Email: [email protected]

2. Data We Collect

We collect only the personal data you voluntarily provide via the contact form on our website:

• Full name
• Email address
• The subject and content of your message

We do not collect any special category data (e.g. health, financial, or identity documents). We do not use third-party analytics trackers that identify you personally.

3. Purpose and Legal Basis

We process your contact-form data solely to respond to your inquiry. The legal basis for this processing is our legitimate interest in communicating with prospective and existing clients (Article 6(1)(f) GDPR). Where you have given explicit consent prior to submitting the form, the legal basis is Article 6(1)(a) GDPR.

4. Who Has Access

Your personal data is accessible only to authorised J&L Dev staff who are directly involved in handling your inquiry. We do not sell, rent, or share your data with third parties for marketing purposes. Where we use third-party infrastructure providers (e.g. hosting or email delivery), those providers act as data processors under a Data Processing Agreement and may not use your data for their own purposes.

5. Data Retention

We retain contact-form submissions for a maximum of 12 months from the date of your last interaction with us. After this period your data is securely deleted or anonymised.

6. Cookies and Local Storage

We use cookies and browser local storage solely for functional purposes (e.g. remembering your cookie consent choice and anonymous site-traffic analytics). No cookies that identify you personally are set without your explicit consent. You may withdraw consent at any time via the cookie banner on this site.

7. Your Rights

Under the GDPR you have the following rights regarding your personal data:

• Right of access — you may request a copy of the data we hold about you.
• Right to rectification — you may ask us to correct inaccurate data.
• Right to erasure — you may ask us to delete your data.
• Right to restriction — you may ask us to limit how we process your data.
• Right to data portability — you may request your data in a structured, machine-readable format.
• Right to object — you may object to processing based on legitimate interests.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Right to Lodge a Complaint

If you believe we are processing your data unlawfully, you have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, www.aki.ee) or with the supervisory authority in your country of residence.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically.

10. Contact

For any questions about this Privacy Policy or our data practices, please contact us at [email protected].